Shipping policy

Thank you for shopping with License To Slice! All of our products, including our golf hats, are made-to-order and fulfilled through our print-on-demand partner. Please review the details below regarding processing times, shipping, and delivery.

Order Processing Time

Because each item is custom-made, please allow [2–7] business days for production before your order ships. Processing times may vary slightly during high-demand periods (holidays, promotions, etc.), and we'll do our best to communicate any delays.

Shipping Times

Once your order ships, estimated delivery times are:

Total delivery time = processing time + shipping time. For example, if processing takes 3 days and shipping takes 5 days, expect your order in about 8 business days total.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. [You may also state a flat rate or free shipping threshold here, e.g., "Orders over $50 ship free within the US."]

Order Tracking

Once your hat ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey. Please allow [24–48 hours] for tracking information to update after you receive this email.

Multiple Items

If you order multiple products, they may ship separately and arrive in different packages, depending on where each item is produced. You'll receive tracking information for each shipment.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us using the contact form on our Shopify site.  right away — we'll do our best to update it before production begins, but we cannot guarantee changes once an order is in process.

Lost or Delayed Packages

If your tracking shows no movement for an extended period, or your package is marked as delivered but you haven't received it, please contact ususing the contact form on our Shopify site.within [30] days of the expected delivery date so we can investigate and assist with a resolution.

Customs & International Orders

International customers may be responsible for customs fees, import duties, or taxes upon delivery, depending on your country's regulations. These charges are determined by your local customs office and are not included in your order total.

Questions?

If you have any questions about your shipment, reach out to us at using the contact form on our Shopify site.  — we're happy to help.